Meriel McCall
UX Designer
Experience
Meriel McCall UX (Freelance) | March 2022 – Present
Texas Music Museum - UX Designer
Collaborating with a cross-functional team to redesign the Texas Music Museum website, ensuring full WCAG/ADA compliance.
Leading user research and competitive analysis to align the design with client needs and user expectations.
ExploreWell - UX Designer
Led UX design efforts to research, prototype, and integrate a community forum into the ExploreWell website.
Conducted user interviews and usability testing, creating empathy maps and journey maps to address the client’s challenge and enhance user flows.
Ball Pro - UX Researcher
Collaborated with a team of researchers to identify pain points and deliver actionable recommendations for improving the accessibility and usability of the Ball Pro website.
Performed heuristic evaluations to visualize insights, contributing to a research report acknowledged by senior leadership.
UpDown Minneapolis | August 2016 – Present
Bartender/Manager
Delivering tailored, user-centric service to 100-400 customers in a fast-paced, high-volume environment.
Managing cross-functional teams to optimize workflow, applying strong communication and interpersonal skills.
Education
Prime Digital Academy
User Experience Design Certificate
University of Minnesota College of Continuing & Professional Studies
UX/UI Design Certificate
Minneapolis College
Associate of Arts - AA Liberal Arts
Volunteer Work
UXPA (Minnesota)
Associate Treasurer
AIR (Accessibility Internet Rally)
UX Designer
AmeriCorps Member
City Year Los Angeles
Skills & Tools
Wireframing
Prototyping
Usability Testing
Information Architecture Stakeholder Interviews
User-Centered Design
UX Research & Analysis Competitive Analysis
Interaction Design
Figma/Figjam
Miro